Step into a Senior Program Manager position at Amazon, where you will lead impactful projects in customer service innovation. Combine your technical expertise with program management to drive customer satisfaction.This role involves scoping, planning, and executing complex projects within Amazon's engineering technology sector. You will collaborate with various engineering teams to resolve customer issues using advanced AI. Ideal candidates will demonstrate a robust background in software development alongside exceptional program management skills.Key Responsibilities:Identify project bottlenecks and manage escalationsAlign cross-functional teams with strategic objectivesUtilize technical skills to craft scalable solutionsLead project management from planning to executionEnsure that programs support broader organizational goalsRequirements:At least 5 years of technical management experience7 years of direct collaboration with engineering teams3 years in a software development environmentExperience managing cross-functional release schedulesStrong discipline in project management practicesEmpower your technical and leadership capabilities to transform Amazon's customer service landscape.

📌 Senior Program Manager Role At Amazon (Toronto)
🏢 Amazon
📍 Toronto