ICS Northland Village Ltd. | ICS Northland Village Ltd.5111 Northland Dr NWCalgary, AB T2L, CANDescriptionItalian Centre Shop is currently recruiting for a Full-Time Cafe Clerkto join our growing team at our Northland Village location: Northland Village Mall, Unit 501, 5111 Northland Drive NW, Calgary, Alberta.Want to enjoy a free lunch every shift and a yearly bonus?Join us in our mission to Connect community through food and cultural experience. Working at the Italian Centre Shop is like being part of our family. We value, reward, and promote team members who are passionate about food, family, community and committed to doing a great jobWhat We OfferFree lunch with most shiftsYearly bonusOnsite parkingHealth & Dental benefits for full time employeesOpportunities to learn and growsMonday to Sunday AvailabilityShifts vary between 7:00 a.M. till 9:15 p.M.Mornings, Mid-day, Evenings, Weekends, and Holidays RequiredWhat You'll Be DoingPrioritize providing exceptional customer service to deliver a positive customer experience thereby cultivating a positive reputation for the company and fostering customer loyalty.Welcoming customers to the caféand accepting orders and paymentsAnswering customer questions by highlighting the differences between items and brew methodsUsing manual and electrical appliances to prepare various styles of coffeePreparing and packaging foods such as sandwiches, baked goods,



and gelatoTaking inventory and replenishing items in display cases, at tables, or behind the counterCleaning work and dining areas; cleaning tables, emptying trash, and sanitizing equipment and utensilsPromoting products and services that the Italian Centre Shop offersFollow company's food safety standardsWorking in as part of a fun, high-energy teamOther duties as requiredPhysical RequirementsLong periods of standing and walkingFrequent bending and twistingManual and repetitive tasksWe are willing to train the right candidate,but most successful candidates have these:High School or GED from an accredited school system or program is preferred2+ years of experience in a fast-pacedcustomer service role1+ years of experience in a caféenvironmentSkills and AbilitiesExcellent listening skills and communication skills, both verbal and writtenAbility to work under pressure, while maintaining a qualified image at all timesWork independently with little direct supervisionHave a well-balanced concern for both task and peopleHave a genuine concern for needs of customersWork ConditionsPosition requires employee to work a variety of shifts including mornings, days, evenings, weekends and holidays.Position also requires employee to work with challenging customers and/or situations.

📌 Cafe Clerk (Calgary)
🏢 Italian Centre Shop Northland
📍 Calgary