Join ABB as a Service Manager, responsible for implementing impactful service strategies and fostering team growth. Optimize operations to enhance customer loyalty and drive profitability.This pivotal role involves overseeing the service growth strategy and managing a diverse team. You're tasked with achieving performance targets while driving customer satisfaction metrics. Through your leadership, you will ensure operational efficiency and improve key service delivery indicators.Key Responsibilities:Execute service strategies aligned with objectivesManage full P&L; for profitability improvementDrive initiatives for customer satisfaction enhancementMonitor key performance indicators for service deliveryCultivate a high-performance service teamRequirements:Bachelor's degree required for this role12+ years of industry experience necessaryExperience in customer service or operations is essentialProven leadership in managing large teamsMust be fluent in English and FrenchLead ABB's customer-first initiatives and optimize service delivery for lasting impact.

📌 Abb Service Team Leader (Quebec City)
🏢 ABB
📍 Quebec City