Join RONA as a Service Desk Associate, where customer interaction is at the core of everything you do. Support customers with returns and create a positive shopping experience.In this role, you will actively greet customers and manage merchandise exchanges in alignment with RONA's policies. Additional responsibilities include preparing necessary paperwork for rental vehicles, balancing cash reports for accuracy, and ensuring that cashiers are equipped with essential supplies. Your awareness of in-store promotions will help enhance customer service levels.Key Responsibilities:Welcome customers warmly to improve their shopping experienceProcess merchandise returns and exchanges effectivelyEnsure accurate cash reporting at the end of shiftsComplete rental vehicle paperwork and follow up proceduresSupply cashiers with necessary support itemsRequirements:Robust communication skills and customer service mindsetPrevious cashier experience will be advantageousAbility to follow store policies and safety proceduresCommitment to teamwork and ongoing learningKnowledge of store promotions is beneficialBecome a valued member of the RONA team, where every interaction matters.

📌 Service Desk Associate At Rona (La Jacques-Cartier Regional County Municipality)
🏢 Rona
📍 La Jacques-Cartier Regional County Municipality