31 Aug
|
Beyond Bilingual
|
Mississauga
31 Aug
Beyond Bilingual
Mississauga
Client Support Specialist, Pricing & Contracts - HYBRID Full-Time, Permanent Location : Mississauga-HYBRID Hours: Monday-Friday 8:30am-5:00 pm, 1 hour lunch Salary : Up to 65k Client Our client is a leading pharmaceutical distribution channel that continues to grow. Due to this tremendous growth, they are looking for a talented professional to join their Customer Service team. Summary The Client Support Specialist, Pricing & Contracts is responsible for executing day-to-day contract and pricing activities for a full portfolio of customer accounts, including manufacturers, hospitals, and healthcare partners. The role supports the Director of Customer Service by implementing and maintaining contracts and pricing, managing credits and debits, resolving discrepancies, supporting contract and pricing training, maintaining accurate records, and delivering exceptional customer service that supports organizational and patient care priorities. PERKS:
Health Benefits provided day 1 Tuition reimbursement Yearly Bonus DPSP Opportunity for Growth to Supervisory roles or Project Management positions 3 weeks' vacation Personal/sick days + client is versatile Beautiful Workspace Great work culture Key Objectives Manage contract and provincial pricing activities for a portfolio of manufacturer, hospital, and healthcare customer accounts. Execute contract implementations, changes, and amendments accurately and within established timelines. Monitor new contracts, manufacturer amendments, provincial pricing updates, and hospital contract changes. Investigate and resolve contract, pricing, and billing discrepancies, including applicable credits and debits. Serve as the primary Contract and Pricing Specialist for assigned customers, providing responsive, professional, and solution-oriented support. Communicate clearly with customers regarding
📌 Bilingual Client Support Specialist, Pricing & Contracts (Mississauga)
🏢 Beyond Bilingual
📍 Mississauga