Make a difference with Know History as a Client Services Advocate based in Ottawa, ON. This full-time role offers you the chance to support clients and navigate their needs in a respectful, culturally sensitive manner.

Join Know History, a leader in historical research services, as a Client Services Advocate. You’ll engage with clients one-on-one, responding to inquiries, ensuring timely solutions, and maintaining accurate records. Strong communication skills and compassion are essential in this role, which supports various clients, including Indigenous communities.

Key Responsibilities:



• Connect with clients and community members regarding their queries • Advocate for clients by providing information and referrals • Manage inbound and outbound communications effectively • Open and complete service tickets, logging interactions • Conduct data entry and maintain database integrity

Requirements: • Minimum 1-2 years in client service or administrative roles • Solid communication and active listening skills • Awareness of Indigenous history and issues is crucial • Proficient in office software within a Windows environment • Attention to detail for accurate documentation

Bring your client-centered approach to Know History and support community engagement in Ottawa. #J-18808-Ljbffr

📌 Client Services Advocate in Ottawa (Montreal)
🏢 KNOW HISTORY
📍 Montreal