Restaurant Manager

Employer:

Mati Crudo + Charcoal Job details

Experienced Front of House Manager. Please note: This is a senior leadership position intended for an established hospitality professional with previous experience successfully managing a front‑of‑house team. It is not an entry‑level management or introductory hospitality role. Mati is seeking a confident, experienced, and hospitality‑driven Front of House Manager to lead our team and uphold the high level of service our guests know and expect. The successful candidate will bring robust professional judgment, a composed leadership presence, and proven experience overseeing restaurant operations and developing front‑of‑house teams. You must be comfortable taking ownership of service, making decisions independently, holding team members accountable, and managing challenging situations with professionalism and discretion. Responsibilities

Take ownership of daily front‑of‑house operations and service execution Lead the dining room with confidence, professionalism, and a visible presence Manage reservations, seating plans, and guest flow throughout the restaurant Welcome guests warmly and build meaningful, lasting guest relationships Lead, supervise, and support Servers, Bartenders, Barbacks, Hosts, and Server Assistants Conduct daily pre‑shift meetings and clearly communicate service expectations, menu updates, and operational priorities Set clear standards and hold team members accountable for performance Provide ongoing coaching, mentorship, and constructive feedback Anticipate guest needs and address concerns promptly, thoughtfully,



and professionally Remain composed and solutions‑focused during high‑volume services and challenging situations Collaborate closely with kitchen and bar leadership to deliver a seamless dining experience Support recruitment, onboarding, training, and team‑development initiatives Foster a positive, professional, and team‑focused workplace culture Assist with scheduling and other operational responsibilities as required Qualifications

A minimum of three years of direct experience in a comparable restaurant‑management position Previous experience as a Front of House Manager, Restaurant Manager, Assistant General Manager, General Manager, or Maître D? is required Demonstrated experience independently leading service and managing a front‑of‑house team A strong understanding of elevated service standards and restaurant operations Proven ability to coach employees, address performance concerns, and maintain accountability Strong leadership, communication, decision‑making, and problem‑solving skills Excellent organizational abilities and attention to detail A calm, confident, and professional approach in a fast‑paced environment A genuine passion for hospitality and building lasting guest relationships Experience with OpenTable and restaurant POS systems is considered an asset Availability to work evenings, weekends, and holidays is required (New Years & Valentines Day) What We Offer

Competitive compensation based on experience Opportunities for professional growth and advancement within a growing hospitality group Staff dining discounts and team perks A supportive and collaborative leadership environment The opportunity to make a meaningful impact on Mati’s team and guest experience Benefits: Discounted or free food Extended healt Location

Ottawa, ON Work location On site Salary $ 60,000 YEAR annually Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Pay: From $60,000.00 per year

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📌 manager, restaurant (Montreal)
🏢 Mati Crudo + Charcoal
📍 Montreal