Job description: Technical Product Manager

Location: Vancouver (5-days onsite)

Expected initial 4-month contract About the Role

We are seeking a customer-obsessed, strategic, and technically proficient Product Manager to lead the development and growth of customer-facing digital products that drive user acquisition, engagement, and long-term value. This role requires an individual who can seamlessly bridge business objectives and technical execution while influencing stakeholders across a complex, cross-functional environment.

As a Technical Product Manager, you will define and execute a multi-year product vision, create and manage a prioritized roadmap, and partner closely with Engineering, UX Design, Data Analytics, Go-to-Market teams, and senior leadership to deliver impactful customer experiences. You will be responsible for making data-driven decisions, balancing customer needs with business goals, and ensuring successful product delivery at scale.

This position offers significant ownership, autonomy, and the opportunity to shape products used by millions of customers globally.

Key Responsibilities

Product Strategy & Vision

- Define and own the long-term product strategy and vision aligned with organizational objectives.
- Develop and maintain a multi-year product roadmap based on customer insights, market opportunities, business priorities, and technical feasibility.
- Identify growth opportunities and translate them into compelling product initiatives.
- Establish measurable goals and key performance indicators (KPIs) for product success.

Product Development & Execution

- Partner with engineering teams to define product requirements, technical solutions, and implementation strategies.
- Write detailed product requirements documents, user stories, and acceptance criteria.
- Drive end-to-end product delivery, from ideation and discovery through launch and optimization.
- Prioritize features and enhancements using data, customer feedback, and business impact assessments.




- Collaborate with development teams throughout the product lifecycle to mitigate risks and resolve execution challenges.

Technical Leadership

- Participate in technical discussions and contribute to decisions related to system architecture, platform capabilities, scalability, performance, and integration strategies.
- Work closely with engineering teams to understand trade-offs between customer experience, technical complexity, and delivery timelines.
- Evaluate emerging technologies and identify opportunities for innovation and operational efficiency.

Stakeholder Management

- Build strong relationships and earn trust across business, technical, and executive stakeholders.
- Communicate product vision, roadmap progress, priorities, and results to leadership and cross-functional teams.
- Influence decision-making through data-driven recommendations and business case development.
- Facilitate alignment across multiple teams operating in a highly matrixed environment.

Customer & Data Insights

- Leverage qualitative and quantitative research to understand customer needs, pain points, and behaviors.
- Use analytics, experimentation, and market data to validate product hypotheses and measure outcomes.
- Conduct business analysis and performance reviews to identify growth opportunities and optimization strategies.
- Champion the voice of the customer throughout the product development process.

Required Qualifications

- 5+ years of experience in Product Management, Technical Product Management, Program Management, Business Development, Product Marketing, or a related technology-focused discipline.




- Proven experience defining product strategies and owning product roadmaps from conception to execution.
- Experience managing technical products, platforms, digital experiences, SaaS solutions, or online services.
- Strong understanding of software development methodologies, product lifecycle management, and agile delivery practices.
- Experience collaborating closely with engineering teams and contributing to technical discussions, architectural decisions, and implementation planning.
- Demonstrated ability to influence stakeholders and drive alignment across cross-functional teams and executive leadership.
- Robust analytical and problem-solving skills with experience leveraging data to inform product decisions.
- Advanced proficiency in SQL, Excel, and data visualization or analytics tools.
- Experience defining success metrics and using experimentation frameworks (A/B testing, user testing, etc.) to guide product improvements.
- Excellent written and verbal communication skills.

Preferred Qualifications

- Experience working on customer acquisition, growth, engagement, retention, or monetization initiatives.
- Experience leading products in large-scale, complex, or highly matrixed organizations.
- Familiarity with cloud technologies, APIs, data platforms, machine learning, or AI-enabled products.
- Experience managing global products and collaborating with geographically distributed teams.
- MBA or advanced degree in Business, Engineering, Computer Science, Information Systems, or a related field.

Success Measures

The successful candidate will:

- Deliver measurable improvements in customer acquisition, engagement, and business outcomes.
- Successfully launch and scale innovative product features and experiences.
- Build strong partnerships across technical and business functions.
- Create and execute a clear product vision that aligns customer needs with organizational priorities.
- Use data-driven insights to continuously improve product performance and customer satisfaction.

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