31 Aug
|
Jagger
|
Vancouver
Director, Customer Success > Vancouver, BC· Hybrid (2–3 days/week in office) About the prospect We're partnering with a growing B2B software company on a confidential search for their Director, Customer Success. The company is moving from a founder-led sales motion into a durable revenue organization. Customer Success has more than doubled in the past year and now owns one of the most important mandates in the business: proving that hard-won customers stay, grow and advocate. The role You'll own the full post-sale relationship, from go-live through renewal and expansion, and carry the company's retention and growth number. You'll lead a team of six Senior CSMs and CSMs while building the playbooks, systems and
📌 Director Of Customer Success (Vancouver)
🏢 Jagger
📍 Vancouver