POSTION SUMMARY:The Systems Analyst is responsible for optimizing the use of information technology to support operations, assisting in the management of information technology applications including upgrades, interfaces and for user support for supported applications.SKILLS/QUALIFICATIONS:Computer Science, Health Informatics or equivalent degree/ work related experienceExtensive application support skills including database management, word processing, spreadsheets and report generationExperience in interfacing application. HL7 protocol preferred.SQL and ORACLE (scripting, queries, report generation) skills an assetResults oriented and able to work effectively in a fast paced environmentExcellent problem solving and troubleshooting skillsExperience developing real-time interfaces as assetExtensive experience developing and executing detailed data conversion plansKnowledge of clinical processes and experience in health care environment is an asset.Demonstrate organizational skills and ability to set and meet prioritiesKnowledge of and experience in systems analysis and designDUTIES AND RESPONSIBILITIES:Supports the changes required to the systems or databases, interfaces, and ongoing support of the Cerner system, including the change management processes.Participates in development,



implementation and maintenance of policies and procedures for user security in all supported systems and provides documentation as requiredDevelops and implements contingency planning for supported systems’ downtimesTakes corrective action on problems identified with software.Acts as resource for users’ problems and participates in the development of solutions to those problems. Consults with vendor as required.Collaborates with IT partners in installation and testing of systems and interfacesCoordinates activities involved in software version upgrades: Tests recent versions, learns new functionalities, defines procedural changes and provides training updates for staff on the new system features, supports product research, review and evaluation to guide purchase decisionsResponsible for documentation of training, support and system manuals.Participates in the identification and development of educational programs and resources to support staff adoption of information technology solutions.Basic project planning skillsParticipates in development, implementation and maintenance of the electronic health record.Develops and implements contingency planningMust be able to work overtime on weekdays, weekends and holidays as required by system support and maintenanceMust be part of the “on call team”, providing support to end users after hours.#J-18808-Ljbffr

📌 Systems Analyst (Toronto)
🏢 Ross
📍 Toronto