Enhance customer success as a Solutions Consultant with PagerDuty, leveraging your technical expertise in a adaptable hybrid workplace. Drive digital transformation by delivering effective solutions tailored to customer needs.We are looking for a technical and customer-centric Solutions Consultant with over five years of pre-sales experience. You will engage with clients, identify potential roadblocks, and leverage PagerDuty's powerful tools to improve their operational efficiency. This role encompasses pre-sales, customer experience, and continuous improvement, requiring advanced communication skills and technical knowledge.Key Responsibilities:Identify and solve customer challenges with technical solutionsConduct technical discovery to assess customer environmentsDesign integrations with existing technology stacksSupport sales through technical RFPs and RFIsArticulate PagerDuty's value to clients at all levelsRequirements:5+ years of pre-sales experienceBachelor's degree in a technical fieldFamiliarity with scripting and IT monitoring toolsStrong relationship-building skillsAbility to travel for client meetingsShape customer experiences by utilizing PagerDuty's solutions in your role.

📌 Solutions Consultant At Pagerduty (Toronto)
🏢 Triwill Group
📍 Toronto