Product Manager (Toronto)

Product Manager (Toronto)

31 Aug
|
SkyPrep LMS
|
Toronto

31 Aug

SkyPrep LMS

Toronto

SkyPrep is a profitable and growing B2B SaaS company delivering a modern learning management system to mid-market organizations. Our mission is simple: The LMS Without the Mess.We are looking for a Product Manager to define what we build and why. This role is focused on deeply understanding customer workflows, translating problems into clear product direction, and driving execution from idea to impact.You will be responsible for owning product priorities, shaping strategy, and delivering high-quality product outcomes grounded in real customer needs.Define and maintain a clear, outcome-driven product roadmapPrioritize work based on customer impact, business goals, and value vs. effortIdentify key workflows, capabilities, and gaps across the productMake explicit tradeoffs on what to build now, later, or not at allAlign product direction with retention, expansion, and support efficiencyTranslate product vision into a cohesive, executable strategyProblem Discovery & DefinitionTranslate customer requests into underlying problems and goalsValidate opportunities using customer feedback, usage data, and business impactUnderstand how customers work today (tools, workflows, constraints)Identify the smallest valuable solution and iterate over timeStay close to customer conversations, support signals, and sales insightsProduct Specification & ExecutionProduce clear, detailed product requirements that engineering can execute confidentlyDefine problem, user, value, workflow, constraints, and success metricsEnsure solutions align with real customer workflows and mental modelsDesign scalable, reusable solutions across similar use casesAnticipate edge cases and system behaviours across the productCollaboration with Engineering,



Design & GTMWork closely with Engineering to deliver high-quality, scalable solutionsPartner with Design to create intuitive, user-centered experiencesAlign with Support, Sales, and Marketing on product direction and rolloutCommunicate clearly what is being built, why it matters, and expected outcomesMaintain strong cross-functional alignment across teamsOutcome Measurement & IterationMonitor adoption, usage, and customer impact post-launchContinuously iterate based on real-world data and feedbackDrive product improvements based on measurable outcomesWhat Success Looks LikeClear, prioritized roadmap tied to business impactProduct decisions grounded in real customer workflowsHigh-quality specifications that reduce ambiguity and reworkStrong alignment between product, engineering, and designFeatures that match how customers actually workMeasurable improvements in adoption, retention, and satisfactionWhat We’re Looking For2+ years of Product Management experience (B2B SaaS preferred)Strong ability to define product strategy and prioritize effectivelyExperience translating customer needs into clear product requirementsDeep understanding of customer workflows and enterprise use casesStrong decision-making skills and comfort operating with uncertaintyExcellent written and verbal communication skillsExperience working cross-functionally with Engineering, Design, and GTM teamsNice to HaveExperience with LMS platforms or training workflowsFamiliarity with integrations, reporting, permissions, and multi-tenant SaaSExposure to product analytics and data-driven decision makingSalary & BenefitsExtended health and dental coverageUnlimited PTOFlexible hybrid work environmentHigh ownership and direct impact on product direction#J-18808-Ljbffr

📌 Product Manager (Toronto)
🏢 SkyPrep LMS
📍 Toronto

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