Summary

Operations Associate supporting back-of-house operations at the Vancouver outlet, focused on inventory accuracy, shipping/receiving, and store logistics to elevate the client experience. The role partners with store management and the sales team to maintain operational standards and efficient stockflow.

Responsibilities

- Monitor sales floor stock to ensure merchandise aligns with current visual merchandising sets.
- Communicate stock levels and product quality issues to the General Manager and Associate General Manager to prevent shrink.
- Maintain a clean, organized stockroom and reorganize BOH to maximize efficiency.
- Perform shipping and receiving tasks, process consolidations and transfers, and handle customer shipments per company standards.
- Assist with physical inventory, resolve discrepancies and cycle count adjustments, and process damages monthly.




- Process and track repairs and communicate progress for both COG and stock, with occasional customer-facing interactions.
- Support sales team tasks such as running sizes, assisting at the cash wrap, and advising on stock availability.
- Prepare corporate finance packs bi-monthly and monitor store supply levels, communicating ordering needs to management.

Requirements

- Minimum of one year retail back-of-house experience; luxury retail experience preferred.
- Strong communication skills and ability to build partnerships with store and corporate partners.
- Proficiency with retail POS systems, Microsoft Word, Excel, and email.
- Self-motivated, proactive, with a positive, can-do attitude and ability to multitask in a rapid-paced environment.

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📌 Operations Associate - Vancouver Outlet
🏢 Brobston Group
📍 Vancouver