Join TD as an IT Operations Analyst in Toronto, Ontario, where you'll oversee customer service applications and enhance operational availability. Drive impactful changes while minimizing risks in your daily support routines.
This role focuses on managing customer service applications and ensuring systems run smoothly. You will collaborate with key stakeholders to schedule releases, support incident management, and improve production stability, meeting established service levels. The position demands strong technical skills and a proactive approach to problem-solving, aiming to create a seamless experience for clients.
Key Responsibilities:
• Ensure operational availability of applications/systems
• Manage incident communications during service outages




• Collaborate with teams to streamline change implementations
• Monitor application performance and suggest optimizations
• Maintain technical documentation accurately
Requirements:
• Undergraduate degree or Technical Certificate required
• 3-5 years of relevant IT experience
• Robust understanding of systems and applications
• Excellent problem identification and resolution skills
• Ability to communicate effectively with stakeholders
Utilize your IT expertise to enhance operations and client satisfaction at TD in Toronto.
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📌 IT Operations Analyst in Toronto
🏢 TD Bank Group
📍 Toronto