Become a pivotal Expert Change Management Specialist at Canadian Tire Corporation, focusing on minimizing risks in technology changes. Collaborate in a hybrid role based in Toronto or Calgary.
In this role, you will lead the Enterprise Change Management process, ensuring adherence to ITIL best practices and compliance standards. Partner with business stakeholders and IT teams to drive effective changes, assess risks, and develop mitigation strategies. You will also facilitate CAB meetings and document change impacts effectively.
Key Responsibilities:
• Oversee enterprise-wide change governance and administration
• Lead high-risk change requests with stakeholder collaboration
• Ensure comprehensive reporting on change management effectiveness




• Conduct post-implementation reviews and root cause analyses
• Mentor and coach change management practitioners
Requirements:
• Minimum 5 years in IT Change Management roles
• Advanced expertise in ITIL Change Management principles
• Robust experience with ITSM tools, especially ServiceNow
• Knowledge in audit compliance and risk management
• Excellent analytical and problem-solving skills
Drive change management excellence at Canadian Tire Corporation to support innovative technology enhancements.
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📌 Expert Change Management Specialist (Hybrid) (Toronto)
🏢 Canadian Tire Financial Services
📍 Toronto