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Project Manager

About the Role

We are seeking an experienced Project Manager to oversee technology installation projects from planning through completion. This role is based in Ottawa and will work closely with general contractors, building owners, consultants, internal departments, subcontractors, and field installation teams.

The ideal candidate has strong project management experience, excellent communication skills, and the ability to manage multiple installation projects while ensuring timelines, budgets, quality standards, and customer expectations are met.

This is a hands-on, on-site role requiring the ability to read floor plans and technical drawings, work directly with subcontractors in the field, and maintain a high level of attention to detail. The successful candidate will be personable and approachable, building trust quickly and communicating clearly with everyone from tradespeople to building owners.

Key Responsibilities

Manage technology installation projects from kickoff to completion

Coordinate with general contractors, building owners, consultants, subcontractors, and internal teams

Lead project meetings, site reviews, and progress updates

Plan and schedule installation teams, subcontractors, materials, and required resources

Review project scope, drawings, timelines, change orders, and customer requirements

Read and interpret floor plans, blueprints, and technical drawings to guide on-site installation work and identify potential conflicts early

Conduct regular on-site walkthroughs to monitor progress, quality, and safety compliance

Build strong, professional relationships with subcontractors and trades on-site to keep projects moving smoothly and resolve issues efficiently

Ensure projects are completed on time, within scope, and within budget

Track project milestones, risks, delays, deficiencies, and outstanding action items

Communicate project updates clearly to customers, management, and internal departments

Work closely with Sales, Procurement, Technical Support, Accounting, and installation teams

Ensure proper documentation is completed, including work orders, project notes, closeout documents, and customer sign-offs

Identify project issues early and escalate when needed

Support continuous improvement of project workflows, hand-offs, and communication between departments

Ensure all work is completed professionally, safely, and in alignment with company standards

Qualifications

Minimum 5 years of project management experience, preferably in technology, construction, electrical, security, communications, nurse call, low-voltage, AV, or systems integration

Fluency in both French and English (written and verbal) is required

Experience working with general contractors, building owners, consultants, and installation teams

Strong understanding of construction/project timelines and site coordination

Ability to read and understand project scope documents, drawings, and technical requirements

Detail-oriented reader of floor plans, blueprints, and construction drawings, with the ability to identify discrepancies before they become site issues

Strong organizational and problem-solving skills

Excellent verbal and written communication skills

Personable and approachable, with a demonstrated ability to build rapport and trust with subcontractors, trades, and site teams

Ability to manage multiple projects and priorities at the same time





Strong attention to detail and follow-through

Comfortable working in both office and site environments

Proficient with project management tools, CRM/ticketing systems, Google Suite, and general business and project management software

Valid driver's licence and ability to travel to project sites as required — a personal vehicle is mandatory for this role; mileage and fuel expenses are reimbursed in accordance with company policy

Preferred Experience

Experience with technology installations in healthcare, commercial, or institutional environments

Experience managing subcontractors and field technicians

Knowledge of low-voltage systems, access control, security, networking, or related technologies

Experience reading architectural, electrical, or low-voltage floor plans and drawings on active job sites

PMP certification or other project management training is considered an asset

Key Skills

Project planning and coordination

Site and installation team management

Customer and contractor communication

Floor plan and blueprint interpretation

Problem-solving and escalation management

Budget and schedule tracking

Cross-department coordination

Documentation and process improvement

Leadership and accountability

Relationship-building with subcontractors and trades on-site

Key Performance Indicators (KPIs)

Performance on this role is evaluated on a per-project basis, using the following measures:

Schedule & Delivery

Project completed on or before the agreed target completion date (tracked as on-time vs. delayed, with reason for any delay)

Number of schedule slippage days per project (target: minimal to zero unplanned delays)

Budget

Project completed within approved budget (tracked as % variance from original budget/quote)

Number and value of unapproved or unexplained cost overruns (target: zero)

Quality & Deficiencies

Number of open deficiencies remaining at project closeout (target: zero to minimal outstanding items)

Number of rework instances caused by installation or coordination errors

Time taken to resolve deficiencies once identified (target: resolved within an agreed number of business days)

Documentation & Closeout

Closeout package (work orders, sign-offs, project notes) submitted within an agreed number of days after project completion (e.g., within 5 business days)

Completeness of documentation — all required sign-offs, drawings, and notes present with no follow-up requests needed

Customer Satisfaction

Customer sign-off/approval obtained at project completion

Customer satisfaction feedback score or survey result per project (where collected)

Number of customer complaints or escalations during the project

Subcontractor & Site Management

Subcontractor issues identified and resolved on-site without escalation to management (tracked as # of escalations per project)

Site walkthrough/inspection completed at key milestones (tracked as completed vs. missed)

Project updates provided to customers/management on the agreed schedule (e.g., weekly), with no missed updates





Issues or risks escalated proactively before becoming project delays (tracked as proactive vs. reactive escalations)

Summary

This role is ideal for a hands-on Project Manager who can take ownership of technology installation projects, coordinate effectively with external partners and internal teams, and ensure successful project delivery from start to finish.

Salary Range

$65,000 – $85,000 per year, depending on experience and the qualifications you bring to the role. Salary is negotiable for the right candidate.

About Zodiac

Zodiac Light Waves is a fast-growing technology company based in Ottawa, supporting customers with innovative solutions, system installations, and ongoing technical services.

As our company continues to grow, we are taking on more projects and expanding our team to meet the needs of our customers. We work closely with general contractors, building owners, consultants, and internal teams to deliver reliable technology solutions from planning through installation and support.

We are looking for motivated people who want to be part of a growing company, contribute to meaningful projects, and help shape the way we deliver technology services. If you are looking for an opportunity to join a fast-growing team with room to learn, lead, and grow, Zodiac could be the right place for you.

Requirements

Qualifications

Minimum 5 years of project management experience, preferably in technology, construction, electrical, security, communications, nurse call, low-voltage, AV, or systems integration

Fluency in both French and English (written and verbal) is required

Experience working with general contractors, building owners, consultants, and installation teams

Solid understanding of construction/project timelines and site coordination

Ability to read and understand project scope documents, drawings, and technical requirements

Detail-oriented reader of floor plans, blueprints, and construction drawings, with the ability to identify discrepancies before they become site issues

Robust organizational and problem-solving skills

Excellent verbal and written communication skills

Personable and approachable, with a demonstrated ability to build rapport and trust with subcontractors, trades, and site teams

Ability to manage multiple projects and priorities at the same time

Strong attention to detail and follow-through

Comfortable working in both office and site environments

Proficient with project management tools, CRM/ticketing systems, Google Suite, and general business and project management software

Valid driver's licence and ability to travel to project sites as required — a personal vehicle is mandatory for this role; mileage and fuel expenses are reimbursed in accordance with company policy

At Zodiac Light Waves, we believe in taking care of the people who take care of our clients. We're a close-knit, fast-growing team that values collaboration, respect, and supporting one another — and we work hard to maintain a positive, people-first culture as we grow. Along with a competitive salary, this role includes:

Comprehensive benefits package

with 85% coverage on eligible health and dental expenses

$500 annual health and wellness credit , which can be used toward gym memberships, fitness equipment, or other health-related expenses

A strong, positive company culture built on teamwork and mutual respect

Opportunities for growth within a fast-growing company

Mileage and fuel reimbursement for travel to project sites, in accordance with company policy

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📌 Project Manager (Montreal)
🏢 Zodiac Light Waves
📍 Montreal