Join AstraZeneca as an Associate Director focused on Product Management for Patient Services. Optimize business processes within a fast-paced Agile setting.In this key role, you will develop and enhance Patient CRM workflows, ensuring they align with regulatory requirements and business goals. You'll work directly with IT and Patient Services to translate complex workflows into technical designs for Salesforce implementations. Your proficiency in process mapping and data analysis will be vital to ensure operational excellence.Key Responsibilities:Analyze and enhance end-to-end patient journey workflowsCreate efficient process models for SalesforceCollaborate with cross-functional teams for data alignmentDefine key metrics to assess process performanceDocument workflows and compliance standardsRequirements:3-5 years of process management and business analysis experience3+ years in Salesforce CRM, particularly in healthcareFamiliarity with patient data compliance standardsSkills in process mapping tools and methodologiesExperience collaborating across teams to drive project successBring your expertise in patient support processes and Salesforce to AstraZeneca and make a significant impact.

📌 Associate Director, Product Management - Patient Services (Mississauga)
🏢 Alexion Pharmaceuticals,Inc.
📍 Mississauga