Launch your tech career with Mortgage Automator as a Helpdesk Technician. Deliver Tier 1 support while managing tasks in a hybrid work setting, ensuring productivity and satisfaction.

Mortgage Automator seeks a Helpdesk Technician to be the first point of contact for technology issues. This full-time role requires 1–3 years of experience in helpdesk or technical support, a diploma in IT or related fields, and familiarity with Windows, macOS, and business tools. Expect responsibilities ranging from onboarding new hires to maintaining equipment and managing user accounts.

Key Responsibilities: • Provide Tier 1 support for hardware, software,



and connectivity issues • Configure and deploy laptops for new hires and retrieve tech from departures • Administer user accounts and handle password resets across systems • Manage IT asset inventory and coordinate repairs with vendors • Maintain documentation for troubleshooting and service protocols

Requirements: • Diploma in IT, Computer Science, or equivalent experience • 1–3 years in helpdesk or technical support • Knowledge of Windows, macOS, and Microsoft 365 • Familiar with Active Directory or similar identity platforms • Customer service orientation with transparent communication skills

Elevate your IT skills and make a difference in employee experience at Mortgage Automator. #J-18808-Ljbffr

📌 Helpdesk Technician at Mortgage Automator (Winnipeg)
🏢 randstad canada
📍 Winnipeg