Become a Senior Technical Support Analyst for PEGA in Toronto, ON, with a hybrid work arrangement. This contract role demands expertise in PEGA applications and troubleshooting skills.

This position is full-time and offers a contract lasting 6-12 months. You will be responsible for architecture analysis and workflow enhancement, as well as supporting application performance. Familiarity with SQL, Unix, and monitoring tools is essential for managing on-call support models.

Key Responsibilities: • Analyze PEGA architecture and process workflows • Troubleshoot basic SQL and Unix issues • Create dashboards using ELK stack and Dynatrace • Monitor applications and provide insights via PagerDuty • Participate in rotational on-call support

Requirements: • Proven experience with the PEGA platform • Knowledge of architecture and workflow analysis • Basic troubleshooting skills in SQL and Unix • Familiarity with monitoring tools and job scheduling • Flexibility for on-call support responsibilities

Utilize your PEGA skills and technical support expertise in Toronto's BFSI sector while working in a supportive hybrid workplace. #J-18808-Ljbffr

📌 Senior PEGA Technical Support Analyst (Winnipeg)
🏢 Pacer Group
📍 Winnipeg