"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off." At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagueswho are focused on providing efficient service and meaningful experiences.Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:Discounted lodging accommodations at Hyatt worldwideDiscounted transit passesRecognition programsExcellent training and professional developmentHyatt Vancouver Downtown Alberni is seeking a dedicated, passionate, and customer service-oriented full-time Concierge to join our team on a full time basis.Job responsibilities include, but are not limited to, the following:Provide exceptional service by acting promptly, graciously and professionally, with genuine care and attention to detailExceed service expectations proactively, promptly, professionally, with genuine care to attention and detailBe the main point of contact in our lobby for our hotel guests and residentsGreet guests and residents at the Hotel Concierge deskAssists with and arranges bookings/tickets and reservations, upon requestAccepts deliveries of packages and goods on behalf of hotel guests and residents, logging as required.Book service elevator access for residential needs including:moves in/out, contractors, deliveries etc.Maintains expertise and up to date knowledge on contacts with local venues, entertainment, restaurants, attractions, theatre, directions, transportation, sports and other engagements as neededAssist with the organization of on-site events and special requests for our guests and residentsRefer guests and residents to hotel amenities, fitness facility, Orrin Spa,



Carlino Restaurant, Front Desk, parking etc.Focus attention on guest and resident needs, remaining calm and courteous at all timesAbility to solve problems and handle complaints and requests, as requiredMaintains positive internal and external relationships with our guests, residents, vendors and suppliers.Possess a high level of creativity and the ability to “think outside the box”Follow department policies, procedures and service standardsCommunicate any guest or resident related information to other departments and conduct follow up, as requiredUndertakes other ad hoc related responsibilities, as requiredHourly wage is at $32.66Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.Qualifications2 years of experience as a concierge is preferredMember of Les Clefs d’Or is an assetPrevious experience in a similar capacity within another luxury or upscale hotel brand is an assetPrevious customer related experience requiredOutstanding customer service, with superior verbal & written communication, organizational and problem-solving skillsExperience with Microsoft Office, Open Table, ALICE software is preferredAbility to work cohesively as part of a team and independently at timesFlexible availability - this role will work AM/PM shifts including weekends and holidays (as required).Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Miraval Austin Resort and Spa | Austin, TX, USMiraval Austin Resort and Spa | Austin, TX, USHyatt Regency Bellevue on Seattle's Eastside | Bellevue, WA, USOur family is always growing. Want to be in the know?#J-18808-Ljbffr

📌 Barrack Concierge (Winnipeg)
🏢 Avant by Altea
📍 Winnipeg