OverviewSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword—it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals and there are teams that sell specifically into one industry or vertical. Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector, Skilled Services, Slack, Mulesoft, Tableau, Specialization Cloud, Enterprise Corporate Sales and .ORG (Non Profit & Education).In addition, we have Core Teams that sell the entire Salesforce Platform and our Co Prime teams specialize in a specific cloud solution including but not limited to Service Cloud, Marketing Cloud, Commerce Cloud, Heroku or Quip. Solution Engineers typically align with the below business units.What roles are we looking to fill in Solutions Engineering? The SE team is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into aligning with the sales teams, as outlined above. The Solution Engineer role typically aligns with the Commercial or SMB market segment.



We are regularly looking for Solution Engineers within these segments on both product & industry teams. Whether you are at the Associate level or beyond, we hire based on skills/experience and are open to hiring at all levels for the right candidate.ResponsibilitiesA Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi‑product technology solutions across the various Salesforce product lines.Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions."Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer,

📌 Solution Engineer (Pre-Sales) - All Levels (Canada)
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📍 Toronto