Drive innovation in UX research at eBay by leading transformational operations that enhance customer engagement. Focus on leveraging AI and up-to-date systems for impactful research insights.In this principal role, you will redefine the infrastructure of UX research at eBay. You will be responsible for evolving participant recruitment, streamlining operational processes, and implementing AI enhancements. Your strategic mindset will align senior leadership and establish a culture of excellence in research practices.Key Responsibilities:Implement a visionary UX research infrastructureModernize operations for better participant engagementAutomate workflows to improve insight generationFoster data-driven participant panel managementEnhance efficiency through scalable systemsRequirements:15+ years leading UX Research or similar rolesDeep knowledge of research operations and technologyExperience in building self-service research capabilitiesStrong analytical and strategic execution skillsProven track record in cross-functional leadershipShape the future of eBay's UX research and enhance customer connections as a Principal UX Research Systems leader.

📌 Principal Ux Research Systems At Ebay (Toronto)
🏢 eBay
📍 Toronto