Reports to: Branch Manager
Location: In person, PASADENA, NL
Pay: From CA$26.00 per hour

About the Role

We’re looking for a driven, detail-oriented Operations Coordinator to lead our fleet of drivers — both company employees and subcontractors — and serve as the key liaison between the company, our clients, and our operators. As the first point of contact for day-to-day operations, you’ll keep our fleet moving safely, efficiently, and in step with client needs.

What We’re Looking For

- A strong leadership mindset with the ability to motivate and guide a team
- Comfort working independently as well as collaboratively within a team
- A genuine team-first attitude
- The ability to thrive in a high-pace, high-stress environment
- Proficiency in Microsoft Office
- Excellent organizational, coordination, and planning skills

What You’ll Do

Safety

- Follow and enforce all company, client, and legislative safety regulations, policies, and procedures
- Champion a positive safety culture through our “Safety Starts with Me” values
- Complete required certified/approved training
- Refuse unsafe work and report concerns immediately to your supervisor
- Report all injuries and incidents promptly to appropriate personnel (and client representatives when required)
- Complete Accident/Incident Reports as needed
- Lead weekly toolbox talks with crews

Documentation

- Communicate clearly, both verbally and in writing
- Ensure all documentation — Field Level Hazard Assessments (FLHAs), work orders, checklists, and more — is complete, accurate, and easy to read
- Confirm records are signed off where required




- Support the Plan-Do-Check-Act cycle for documentation and company records
- Track units out of service due to mechanical issues
- Verify and approve daily work orders for operator and job accuracy
- Review employee work orders and prepare quotes

Operations

- Plan, coordinate, dispatch, and execute the daily workload within CBA parameters
- Complete paperwork covering safety, payroll, driving, and daily operational needs
- Help ensure documentation — Job Hazard Analyses, Field Level Risk/Hazard Assessments, logbooks, timesheets, and pre/post-trip inspections — meets regulatory and administrative standards
- Communicate expectations and outcomes clearly when delegating tasks
- Act as the primary point of contact for our fleet of operators, ensuring company and client policies are followed
- Partner with client planners on driver availability and hours-of-service
- Identify opportunities to streamline procedures without compromising accuracy
- Work independently in a team- and safety-focused setting
- Plan — and re-plan when necessary — daily work with minimal supervision
- Hold team members accountable for maintenance reporting protocols, minor repairs, and reporting deficiencies or out-of-service items, with a focus on engagement and understanding
- Take part in a rotational on-call program covering nights and weekends
- Coordinate with the maintenance department on repair priorities for units in the shop, scheduling out-of-service repairs to minimize downtime and revenue loss
- Work with Yard Supervisor(s) to ensure accurate tracking of waste ins/outs

Benefits

- Extended health care
- Vision care
- Paid time off

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📌 Dispatcher / Operations Coordinator PARDY'S (Pasadena)
🏢 Pardy’s Waste Management and Industrial Services
📍 Pasadena