Join Air-tek as a Technical Account Manager in Toronto, managing enterprise B2B accounts while ensuring customer satisfaction and high engagement with our software products. Your role is vital for shaping client success.In this position, you will work closely with 2-4 large enterprise clients, reporting to the Director of Delivery. Key responsibilities include fostering robust relationships, tracking software usage, and supporting customers in achieving their business goals. Your proactive involvement will ensure effective software adoption and response to high-severity incidents.Key Responsibilities:Execute strategic plans for your clientsAnalyze software usage data and trendsEngage various client teams to understand needsFacilitate internal discussions representing clientsConduct meetings including quarterly reviewsRequirements:4+ years in customer-facing positionsExperience in technical account management or customer successProven relationship-building skillsStrong communicative ability across technical and business topicsKnowledge of the travel industry is a plusHarness your expertise to support Air-tek's mission of innovation and excellence in the software arena.

📌 Air-Tek Technical Account Manager Role (Toronto)
🏢 Air-tek
📍 Toronto