Be a key player in client care as a Care Access Representative with CBI Home Health. This hybrid role focuses on scheduling effectiveness in Toronto, Mississauga, Ottawa, or Hamilton.

The Care Access Representative is integral to CBI Home Health’s operations, facilitating seamless service between clients and care providers. Seeking candidates with a background in customer service or scheduling, this role demands exceptional multitasking and organizational skills. Your proactive approach will help deliver high-quality care and keep client needs at the forefront.

Key Responsibilities:
• Efficiently schedule care staff using scheduling tools
• Meet and exceed performance-related KPIs




• Maintain ongoing communication with clients and staff
• Build and nurture relationships across all stakeholders
• Ensure accurate data management for reporting and tracking

Requirements:
• Education: Minimum Grade 12
• 2+ years in a customer service or coordination role
• Familiarity with Microsoft Office and scheduling tools
• Robust communication with clients; problem-solving skills
• Experience in healthcare settings preferred

Support the mission of empowering clients at CBI Home Health.
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📌 CBI Home Health Care Access Representative (Ontario)
🏢 CBI Home Health
📍 Ontario