Summary

Provide administrative and back-of-house support to the sales team at the Vancouver boutique in Holt Renfrew. The role includes inventory management, after-sales tasks, and assisting on the shop floor as needed. Support boutique openings while maintaining high standards of customer service, organization, and confidentiality.

Responsibilities

- Establish and maintain solid client relationships in-person and by phone; respond promptly to internal and external queries
- Assist on the shop floor: welcome clients, present collections, and escort clients as needed
- Prepare packaging and assist with gift wrapping; ensure cash and wrap stations are stocked
- Accurately document and deliver messages to Fashion Advisors; communicate with colleagues and Head Office




- Support inventory management including shipments, transfers, cycle counts, and after-sales tasks
- Maintain back-office areas and ensure inventory integrity and organization

Requirements

- 1-3 years of experience in retail operations and/or stock roles
- Knowledge of shipping and receiving processes
- Customer service oriented with excellent organizational and attention-to-detail skills
- Strong verbal and written communication skills; comfortable collaborating with multiple departments
- Fluent in English; additional language considered an asset

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📌 Sales & Stock Support - Holt Renfrew (Vancouver)
🏢 Brobston Group
📍 Vancouver