At Audi Saskatoon, a part of the Wyant Group, we are proud to offer a professional and welcoming environment where growth and customer service excellence go hand in hand.

We are currently seeking a highly organized and customer-focused Appointment Coordinator to assist our Service Department. This role is vital in ensuring our clients receive timely, efficient, and premium service experiences from start to finish.

Schedule:

Monday- Friday, 8:00am - 5:00pm.

Key Responsibilities:

- Receive and manage inbound service phone calls, answering questions and booking appointments
- Schedule service appointments with accuracy and attention to customer needs
- Review vehicle service history and recommend maintenance or repairs as needed
- Coordinate with the Parts Department to gather pricing estimates for recommended work
- Make confirmation calls ahead of scheduled appointments to ensure readiness
- Conduct follow-up calls after service visits to maintain high satisfaction
- Support the service desk by filling in when a Service Advisor is away
- Once fully trained, assist with filing extended warranty claims
- Handle inbound calls for over-the-phone estimates




- Assist customers with remote app setup and removal of previous owners as needed
- Contact customers for parts-on-order appointments, keeping them updated on status

What We’re Looking For:

- Previous experience in a automotive service environment considered an asset
- Excellent verbal communication and organizational skills
- A friendly, professional phone manner with a proactive, problem-solving mindset
- Strong attention to detail and the ability to multitask in a fast-paced setting
- Comfort with learning new systems and technology, including remote vehicle apps
- A team player who is eager to grow into additional responsibilities

What We Offer:

- A supportive, high-performing team culture with a reputation for excellence
- Competitive compensation and a comprehensive benefits package
- Career development and on-the-job training
- Opportunities to advance within the Wyant Group
- The chance to represent three world-class luxury brands
- Be the voice of the service experience—and help us deliver on our promise of excellence.

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📌 Appointment Coordinator - Audi Saskatoon
🏢 The Wyant Group
📍 Saskatoon