Summary

Deliver exceptional, relationship-driven luxury retail experiences by guiding clients through personalized styling and product discovery. This in-store role focuses on building long-term client relationships, achieving sales targets, and maintaining high presentation and operational standards. The Client Advisor/Stylist supports merchandising, clienteling, and daily boutique operations to maximize customer satisfaction and sales performance.

Responsibilities

- Create and nurture long-term client relationships through proactive outreach and personalized service.
- Provide styling guidance across categories, curate looks, and prepare for client appointments.
- Use CRM tools to capture client data, execute targeted campaigns, and meet CRM and sales KPIs.
- Support merchandise presentation, replenishment,



and stock management to maintain floor standards.
- Assist with sales transactions and operational tasks, including shipping, receiving, and POS use when needed.

Requirements

- Previous luxury retail sales experience with client-focused relationship building.
- Proven track record of achieving sales results and meeting targets.
- Strong verbal and written communication and interpersonal skills.
- Computer proficiency with POS systems and MS Office (Word, Excel, Outlook).
- Willingness to work a adaptable schedule including evenings, weekends, and holidays; foreign languages a plus.
- Action-oriented, problem-solver, and team player.

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📌 Client Advisor/Stylist (Toronto)
🏢 Brobston Group
📍 Toronto