Job End Date

August 31, 2026This is a leave replacement for a fixed term duration.

This is a temporary, full-time opportunity to provide coverage during a maternity leave. The appointment is expected to conclude on April 30, 2027.

This is a 1.0 FTE auxiliary position with an average of 35 hours per week. The successful candidate will initially be assigned to the Starbucks food service outlet at UBC Okanagan.

Please note that this position is not assigned to a single location. Based on operational requirements, employees may be scheduled to work at any UBC Okanagan Food Services location.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

Under the direction of the Food Services Manager, the Sale Attendant provides exceptional customer service to all clients of UBCO Food Services. This could include serving customers, taking payments and preparing food and beverages in either food service restaurants, residences or retail outlets.

Organizational Status

Reporting to the Food Services Manager, the position interacts with other Food Services Staff as well as staff, faculty students and all other customers. Receives direction and guidance from the Senior Sales Attendant.

Work Performed

• Serves customers
• Prepares food and beverages in food service restaurants,
  
  
  
  residences and retail outlets
• Other duties as required

Consequence of Error/Judgement

Poor customer service could negatively impact the reputation of UBCO Food Services.

Supervision Received

Reports to the Food Services Manager. Takes day-to-day direction from the Senior Sales Attendant.

Supervision Given

No supervision given.

Preferred Qualifications

• Grade 10 or equivalent and Food Safe Level 1 Certificate
• One year of related experience or an equivalent combination of education and experience
• Must complete and pass associated specialized training programs, if located in a specialized Skills Outlet (i.e. Tim Hortons, Subway, Starbucks, etc.)

Performance Competencies & Criteria

• Ability to maintain cafeteria in a safe and sanitary manner
• Excellent customer service skills with ability to deal tactfully and diplomatically with internal and external contacts
• Must be flexible and able to manage conflicting priorities to meet deadlines
• Ability to work effectively both independently and as part of a team with an aptitude for working in a collegial and collaborative setting
• Excellent organizational skills, with a demonstrated ability to handle a high volume of work during peak periods; ability to multitask
• Ability to work flexible hours, including evenings and weekends
• Must be able to lift 30+ LBS safely
• Must be able to work on your feet for 8+ hours

Minimum Qualifications

• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion