Join Rose City Ford in Windsor, ON as a full time Internet/Business Development Coordinator, focusing on customer satisfaction and communication. Drive engagement through calls, emails, and live chats.
As a key player in our Business Development Center, your role will enhance service and customer relationships. You will address inquiries, schedule service appointments, and utilize CRM tools to track interactions, ensuring customers feel valued. Collaborating with sales and service teams will be essential to create seamless experiences for our clients.
Key Responsibilities:
• Handle inbound and outbound customer inquiries via multiple channels
• Schedule and coordinate service appointments efficiently
• Follow up with customers to address needs and improve satisfaction




• Utilize CRM software for tracking and managing customer interactions
• Collaborate with internal teams to enhance the customer experience
Requirements:
• Experience in customer service, sales, or call center roles
• Strong verbal and written communication skills
• Proficient in identifying customer needs and providing solutions
• Ability to manage multiple tasks in a fast-paced workplace
• Experience with CRM software or similar tools
Bring your customer service skills and tech-savvy approach to Rose City Ford in Windsor, enhancing our client engagement.
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📌 Business Development Coordinator at Rose City Ford (Windsor)
🏢 Wellington Chrysler Dodge Jeep Ram
📍 Windsor