1021 Railway Ave, Canmore, AB T1W 1P3, Canada
Job Description
Posted Thursday, August 27, 2026 at 8:00 AM | Expires Saturday, September 19, 2026 at 7:59 AM
Why work for the Town of Canmore?
For starters, you can take great pride in our collaborative organization, its positive work culture, and our amazing group of talented people. Our staff genuinely care about our community and accomplish outstanding work each day for its citizens.
Position Overview: The Municipal Enforcement Officer – Compliance (MEO-C) serves the community and visitors primarily through seeking compliance of tourist home and other Land Use Bylaw regulations, violations of the encroachment policy, Business Registry Bylaw regulations, and primary residence tax declarations. Reporting to the Supervisor of Municipal Enforcement and as a member of the Municipal Enforcement team, the MEO-C ensures that unauthorized tourist homes are brought into compliance by conducting education and enforcement of the Land Use Bylaw, educating and enforcing other regulations within the Land Use Bylaw, ensuring that approved tourist home operators and other businesses comply with the licensing requirements of the Business Registry Bylaw, and that the primary residential requirements of the Division of Class 1 Property Bylaw are complied with. The MEO-C will provide clear explanations of the tourist home and Land Use Bylaw regulations, business licensing, and Division of Class 1 Property Bylaw to the public. The MEO-C may also be tasked with providing input on various policy documents and working with other departments on education and compliance matters.
Conduct Municipal Enforcement and Compliance Activities
Perform foot patrols in assigned areas to monitor compliance with municipal bylaws and regulations
Issue citations, warnings, and enforcement notices to individuals and businesses in violation of bylaws
Document observations and enforcement actions accurately in municipal database systems
Respond to public complaints and inquiries regarding bylaw violations and enforcement matters
Interpret and Apply Municipal Bylaws and Legislation
Review and understand relevant municipal bylaws, provincial regulations, and enforcement policies
Apply legislation correctly and consistently when evaluating compliance situations
Provide clear explanations to the public regarding bylaw requirements and violations
Stay current with legislative changes and municipal policy updates
Manage Conflict and Obtain Compliance
Use negotiation and mediation skills to resolve disputes and secure voluntary compliance
De-escalate tense situations through respectful communication and active listening
Document compliance efforts and outcomes for follow-up or escalation when necessary
Build positive relationships with community members to encourage ongoing compliance
Maintain Accurate Records and Documentation
Complete detailed reports on enforcement activities, investigations,
and compliance outcomes
Enter data accurately into municipal systems and maintain organized file records
Prepare documentation for potential court proceedings or formal enforcement actions
Health and Safety
Fulfill worker responsibilities under the Town of Canmore Health & Safety Directive
Participate in the Town's health and safety program, following all safety legislation, policies, and procedures
Perform work safely and protect the health and safety of self and others
Refrain from causing or participating in harassment or violence
Report incidents, injuries, and unsafe or harmful worksites, acts, or conditions
Demonstrates integrity through consistent, competent performance, ethical decision-making, and clear, values-based communication that reflects what is best about the organization
Takes initiative to deliver timely, effective, and appropriate service that meets the needs of clients and interest holders. Anticipates needs, responds proactively, and follows through on commitments to ensure a high standard of service. Demonstrates a respectful, solution-oriented approach, building trust and positive relationships
Exemplifies a strong commitment to continuous learning and professional growth by actively seeking opportunities to build knowledge, skills, and competencies. Reflects on both successes and setbacks to inform future actions, demonstrating adaptability and resilience. Fosters an environment where both self and others are open and empowered to grow through experience, feedback, and reflection
Fosters effective collaboration by building strong networks, promoting cooperation across teams and boundaries, and aligning partners and interest holders to achieve shared organizational priorities and outcomes
Applies self-awareness and emotional regulation to remain effective and composed in a variety of situations, recognizing and responding appropriately to the emotions of self and others, fostering positive relationships and a respectful, supportive environment
Interprets, communicates, and implements organizational and departmental policies, procedures, and programs. Applies sound judgment to ensure alignment with the intent and objectives of policies while supporting effective and consistent decision-making
Education & Qualifications:
Required
Valid Alberta Class 5 Driver’s License
A High School Diploma or equivalency (e.g. G.E.D.)
Two years of experience in bylaw enforcement, compliance monitoring, municipal regulations, or related field work
Knowledge of Alberta provincial legislation relevant to municipal enforcement and local bylaw application
Demonstrated ability to communicate clearly with diverse interest holders, including the public, businesses, and municipal staff
Strong written and verbal communication skills for accurate documentation and public interactions
Ability to interpret and apply policies, regulations, and bylaws consistently and fairly
Proficiency with computer systems and database entry for record-keeping and reporting
Demonstrated conflict resolution and de-escalation skills
Valid Alberta driver’s license and reliable transportation
Preferred/Asset
Formal training in Conflict Resolution (e.g., Verbal Judo or Customer Service & De-Escalation)
Certificate in Investigation and Enforcement Skills
Experience with municipal bylaw enforcement or code compliance in an Alberta municipality
Certification in conflict resolution, mediation, or negotiation
Knowledge of Alberta Health and Safety Act and workplace safety best practices
Experience working in a public-facing role requiring problem-solving and diplomacy
Familiarity with municipal database systems or GIS mapping software
First Aid or CPR certification
Experience documenting observations and preparing reports for legal or formal proceedings
Salary & Benefits
Pay Range - $39.49 to $42.74 per hour
This is a Permanent Full time position (35 hours per week)
Competitive benefits package, & health spending account
Generous RRSP: employer matching program
Personal development & learning opportunities
Work-Life Balance
Closing Date for Applications: This posting will remain open until September 18 th , 2026.
Prior to beginning work, the successful candidate will be required to submit all required certifications and documentation, including driver`s abstract and records checks. The Town of Canmore wishes to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted.
The Town of Canmore is committed to fostering an inclusive and respectful workplace. We are proud to be an equal opportunity employer and make employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, age, disability, marital status, family status, ancestry, place of origin, or any other protected characteristic under applicable law.
We believe diversity strengthens our organization, and we encourage applications from all qualified individuals. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence,
[email protected]
1021 Railway Ave, Canmore, AB T1W 1P3, Canada
#J-18808-Ljbffr
📌 Municipal Enforcement Officer - Compliance (Alberta)
🏢 Canmore
📍 Alberta