Make a difference as a Collections Officer at CCA in downtown Winnipeg. This role emphasizes compassionate communication and effective negotiation to help individuals facing financial challenges.

At CCA, we seek a Collections Officer who embodies empathy and professionalism. Your responsibilities include establishing contact through calls, negotiating payment arrangements, and advising clients on financial options. Upholding our values, you'll manage your portfolio with integrity while offering fair solutions to consumers in need.

Key Responsibilities:
• Speak with consumers regarding missed payments
• Conduct inbound and outbound calls efficiently
• Negotiate payment arrangements based on guidelines




• Document calls accurately for compliance
• Serve as liaison for your assigned accounts

Requirements:
• Solid verbal and written communication skills
• Negotiation and conflict resolution abilities
• Detail-oriented and goal-driven mindset
• Ethical approach in all consumer interactions
• Comfortable working independently and within a team

Become a vital part of a supportive team dedicated to ethical collections at CCA and contribute positively to consumer experiences.
#J-18808-Ljbffr

📌 Collections Officer at CCA Winnipeg (Manitoba)
🏢 (C.C.A.) Commercial Credit Adjusters
📍 Manitoba