Join Just Energy as an Operations Billing Specialist responsible for processing bills and resolving inquiries in the North American market. Candidates should be self-starters with strong analytical skills.

This role focuses on ensuring accurate and timely billing for residential and commercial customers. Robust organizational and problem-solving skills are essential for handling complex service requests and investigating billing exceptions. Candidates will work across various internal teams and vendors to ensure operational efficiency and customer satisfaction.

Key Responsibilities:
• Process and manage billing for residential and small business customers
• Analyze and follow-up on billing discrepancies




• Ensure timely issue resolution within service level agreements
• Conduct investigations on operational requests and inquiries
• Collaborate with internal teams for efficient problem resolution

Requirements:
• Ability to learn new systems quickly
• Detail-oriented with an analytical mindset
• Experience in billing or operational roles preferred
• Proficiency in Microsoft Office Suite
• SQL knowledge is a plus

Enhance customer satisfaction and operational efficiency with your expertise at Just Energy.
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📌 Operations Billing Specialist Role (Manitoba)
🏢 Just Energy Group
📍 Manitoba