Enhance contractor management and client support as a Client Services Associate with Procom. Your key role aids in onboarding consultants and resolving client inquiries effectively.

This position requires reporting to the Team Lead and managing the contractor lifecycle efficiently. You will utilize your knowledge in contract administration and customer service to meet both client and consultant needs through systems like JIRA and SAP Fieldglass. Focus on improving the onboarding experience while ensuring compliance with various standards.

Key Responsibilities:
• Maintain tracking systems for pre-identified consultants
• Handle contract inquiries through JIRA
• Act as liaison for contract and legal issues
• Provide support and updates to consultants
• Monitor expiring contracts for smooth transitions

Requirements:
• 2+ years in a customer service role
• Experience in contract and payroll processes
• Proficient with MS Office 365 applications
• Robust commitment to customer service
• Ability to prioritize and meet deadlines

Engage in an inclusive work culture that values impact and work-life balance at Procom.
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📌 Procom Client Services Expert (Alberta)
🏢 Procom
📍 Alberta