The Information Analyst reports to the Program Lead, Performance Analytics, Health Link 811, Primary Care Alberta. Works independently, receiving minimal guidance and direction and must establish in-depth knowledge and experience of all Health Link 811 processes to ensure the effective retrieval, analysis, and reporting of all program and client data collected by Health Link 811.

Description:
Design, develop, and maintain business intelligence (BI) solutions, including dashboards and reports using BI applications such as Tableau (or equivalent tools).Use SQL to extract, transform, validate, and analyze data from multiple data sources to support reporting and decision-making.Ensure data integrity, quality, and consistency, and maintain the timely availability of valid and reliable information.Support quality and performance improvement initiatives by developing, enhancing, and streamlining electronic tools and reporting solutions.Translate complex data into meaningful insights and visualizations that support performance management and organizational objectives.Collaborate with stakeholders to understand reporting and analytics needs and recommend practical, data-driven solutions.

Classification: Analyst

Union: Exempt

Unit and Program: Health Link

Primary Location: Southport Tower

Negotiable Location: Within Calgary Zone

Employee Class: Regular Full Time

FTE: 1.00

Posting End Date: 03-SEP-2026

Date Available: 28-SEP-2026

Length of Shift in weeks: 2

Shifts per cycle: 10





Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Hourly Salary: $31.64

Maximum Hourly Salary: $54.36

Vehicle Requirement: Not Applicable

Classification: Analyst

Union: Exempt

Unit and Program: Health Link

Primary Location: Southport Tower

Location Details: As Per Location

Negotiable Location: Within Calgary Zone

Employee Class: Regular Full Time

FTE: 1.00

Posting End Date: 03-SEP-2026

Date Available: 28-SEP-2026

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Hourly Salary: $31.64

Maximum Hourly Salary: $54.36

Vehicle Requirement: Not Applicable

Required Qualifications:
Undergraduate degree in statistics, information analysis, or equivalent experience demonstrating solid analytical skills.

Additional Required Qualifications:
Five years of experience with data analysis. A broad understanding of relational databases with strong analytical skills and experience with scripting in SQL. Have passed the Epic Proficiency Test (or hold Epic certification in relevant modules). Experience with statistical programming and with data visualization tools such as Tableau. Intermediate to advanced Microsoft Office skills. Well-developed verbal and written communication skills.

Preferred Qualifications:
As Required.

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📌 Information Analyst II (Alberta)
🏢 Primary Care Alberta
📍 Alberta