Step into the Customer Experience Representative role at Metro Supply Chain for a 1-year contract. This job focuses on facilitating excellent service through order input and customer communication.

As a Customer Experience Representative, you will handle inquiries, process orders, and manage shipping details. Your dedication to customer satisfaction will be crucial for maintaining solid client relationships and operational accuracy. Your ability to solve problems and manage accounts will significantly enhance the service experience.

Key Responsibilities:
• Furnish shipping and tracing information to customers
• Maintain accurate invoicing of customer accounts
• Respond to customer inquiries promptly and courteously
• Report on customer feedback to management
• Oversee documentation and maintain procedure books

Requirements:
• 2 years of warehouse experience required
• Effective communication and interpersonal skills
• Continuous improvement mindset
• Strong organizational and planning skills
• College education or related experience preferred

Utilize your skills to drive exceptional customer satisfaction at Metro Supply Chain.
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📌 Customer Experience Role in Warehousing (Ontario)
🏢 Metro Supply Chain Group
📍 Ontario