Elevate customer experiences as a Bilingual Contact Center Representative with TD in Ottawa, Ontario. Provide friendly, knowledgeable support and resolve inquiries for over 27 million clients each day.

In this role, you will deliver exceptional customer service in both English and French. As the voice of TD, you'll assist callers with various banking needs, offering solutions and advice tailored to individual situations. You will be part of a dedicated team that emphasizes growth and learning alongside supportive Leaders.

Key Responsibilities:
• Deliver outstanding customer service with empathy and care
• Resolve inquiries at first contact through effective questioning
• Meet performance objectives and compliance regulations




• Participate actively in ongoing training and personal development
• Collaborate with team events and support during in-person gatherings

Requirements:
• High School Diploma or equivalent qualification
• Bilingual in French and English
• Solid communication and listening skills
• Proficient in multitasking and computer navigation
• Positive attitude in challenging scenarios

Leverage your bilingual skills to enhance client interactions and make a meaningful impact at TD.
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📌 Bilingual Contact Center Representative at TD (Quebec City)
🏢 The Toronto-Dominion Bank (Canada)
📍 Quebec City