Be part of Eastlink as a Business Analyst focused on Customer Technology Solutions in Halifax. This full-time, in office role emphasizes collaboration and technological innovation to improve customer experiences.

This position involves connecting business needs with technology solutions. You'll gather and analyze requirements, improve business processes, and work closely with diverse teams and vendors. Your input will directly affect how customers interact with Eastlink through various technologies, supporting Agile teams and managing project delivery.

Key Responsibilities:
• Analyze and document business and functional requirements
• Enhance and map business processes for efficiency
• Collaborate with partners to support technology initiatives




• Bring requirements to Agile delivery teams
• Assist in user acceptance testing and quality assurance

Requirements:
• Degree in Commerce, Business, or Information Systems
• Minimum of 5 years in business analysis or project delivery
• Proficient with Microsoft Office and Agile tools
• Strong analytical and problem-solving capabilities
• CRM or telecommunications knowledge preferred

Your expertise in analysis and process improvement will drive change at Eastlink.
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📌 Business Analyst for Customer Solutions (Nova Scotia)
🏢 Eastlink
📍 Nova Scotia