Become a key player in customer care with ParaMed as a Bilingual Customer Care Coordinator. Deliver exceptional service in both English and French while coordinating care for clients.

In this part-time role, you will serve as the main contact for clients and field staff. Your responsibilities will include scheduling staff, managing care requests, and maintaining explicit communication. Fluency in English and French is mandatory, as is a commitment to providing superior customer service in a compassionate manner.

Key Responsibilities:
• Assign staff based on availability and skills
• Build care schedules tailored to patient needs
• Enter and update data in the system
• Respond to calls and electronic communication
• Document all interactions for client records

Requirements:
• One year administrative or office experience is a plus
• Scheduling and strong computer skills required
• Fluency in English and French, spoken and written
• Excellent communication and customer service skills
• Compassionate approach towards patients and families

Enhance your customer service skills while coordinating vital care for clients at ParaMed.
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📌 Bilingual Customer Care Coordinator ParaMed (Quebec City)
🏢 ParaMed
📍 Quebec City