Join TD as a Night Representative at the Contact Center in Markham, Ontario. Your passion for customer service will shine as you assist with account inquiries and provide tailored solutions.
In this pivotal role, you'll engage with over 27 million TD customers, making their banking experience easier and more rewarding. You will work full-time, 37.5 hours a week, mainly overnight, ensuring a consistent quality of service. Your responsibilities will include problem-solving and meeting performance benchmarks effectively.
Key Responsibilities:
• Offer friendly and knowledgeable customer support
• Address inquiries and resolve issues promptly
• Achieve targets for customer satisfaction and service quality
• Engage in continuous training and career development
• Efficiently navigate various applications and systems
Requirements:
• High School Diploma or comparable qualification
• Fluent in English; bilingual candidates preferred
• Strong desire to help customers and resolve issues
• Proficient in multitasking with digital devices
• Comply with regulations regarding customer information
Build your career and make a lasting impact on customer satisfaction at TD in Markham.
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📌 TD Markham Contact Center Night Representative (Ontario)
🏢 TD
📍 Ontario