Drive customer satisfaction as a Full Time Customer Service Representative with ACX Burwell in London, ON. This onsite role focuses on scheduling, claims, and enhancing the customer experience.

ACX Burwell, part of the AutoCanada dealership network, is seeking immediate hires for its Customer Service Representative position. This full time role supports scheduling, warranty claims, and customer inquiries related to repair statuses. Join a team that values high performance, initiative, and empowerment in a dynamic setting.

Key Responsibilities:
• Create preliminary estimates and submit warranty claims
• Schedule vehicle repairs and collect payment upon delivery
• Check in collision vehicles and create work orders




• Provide continuous updates to customers during repairs
• Educate customers on insurance and repair processes

Requirements:
• Two years of relevant customer service experience
• Background in automotive BDC preferred
• Proficiency in Microsoft Office and Mitchell Connect
• Exceptional problem-solving and communication skills
• Ability to work independently and as part of a team

Contribute to a customer-focused culture while supporting the service team at ACX Burwell.
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📌 Full Time Customer Service Representative London (Ontario)
🏢 Autocanad
📍 Ontario