About the job RQ08181 - Sr. Business AnalystResponsibilitiesTechnicalLead and conduct business analysis at varying levels of detail with relevant stakeholders, appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and Agile Systems/OPS Standard Systems Development MethodologiesProvide a comprehensive range of IT & IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships and providing ongoing IT advice for improvements to/options for business developmentPrepare and advise on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organizationConduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirementAnalyse defects and work with relevant parties in resolving of these defectsSupport any data migration and related activities as needed from legacy system to new provincial systemApply re‑engineering concepts to promote business improvements through alternative, cost effective service delivery approachesProvide impact analysis and requirement/specification creation for supported initiativesRelationship Management and CommunicationLead subject matter experts and stakeholder working groups, conduct business analysis to assess clients current business problems, defects, improvements, and minor enhancementsDocument the business requirements in such a way that technology solutions can be determinedLiaise with the development and Quality Assurance teams, inclusive of third‑party vendor and ministry teamsPresent complex information equally well to technical and non‑technical audience and act as a knowledgeable liaison between technical teams and business stakeholders during the implementation phasePromote the appropriate application of IT & IT to business problems, and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutionsDevelop and maintain business processes and user documentation for potential Community Care sector financial and payroll solutionDevelop training materials / support the development of training materialsLead technology troubleshooting activitiesParticipates in the operations quality assurance testing and review processesDeliver expert‑level troubleshooting capabilities to resolve complex issues affecting critical business and infrastructure systems and applicationsManage and escape issues in a timely, appropriate, and effective manner, and provide clear analysis of options regarding how to proceed with problem resolutionBusiness KnowledgeConduct gap analysis of vendor release upgrades to identify changes needed for business processes and best practices, including configuration, reports, and integration componentsDevelop strategies, prepare business cases and cost‑benefit analysis,



and conduct feasibility studies for business IT & IT initiativesConduct business modeling; use case modeling;conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non‑functional requirements definitions for assigned projectsMonitor progress, resolve problems and report regularly to IT & IT management and clients decision makersDevelop performance measures for business analysis evaluation and conduct follow‑upSkillsExperience and Skill Set RequirementsPublic Sector Experience5+ years of experience working in the healthcare industry, specifically in maintaining and supporting systems such as Long‑Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario Healthcare Reporting Standards (OHRS) compliantKnowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information, preferredBusiness Analysis ExperienceLeading and conducting business analysis at varying levels of detail to assess clients business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determinedCreating procedures and processes to deploy changes in production workplace to avoid or minimize impact to business operationsAuthenticating changes suggested by development, provide analysis and suggestion to avoid impact to business operationsSubstantiating analysis to business group to fix data issues and provide queries and scripts that help in debugging data issuesRegularly reviewing production logs, providing analysis & suggestions to implement in a proactive mannerProviding a comprehensive range of IT & IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships, and providing ongoing IT advice for improvements to/options for business developmentPreparing and advising on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organizationConduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirementLeading subject matter experts and stakeholder working groups, conduct business analysis to assess clients current business problems, defects, improvements, and minor enhancementsDocumenting the business requirements in such a way that technology solutions can be determinedPromoting the appropriate application of IT & IT to business problems, and undertaking comprehensive business needs assessments and analysis of complex business requirements for IT business solutionsUpdating business processes and user documentation for changes related to supported solutionApplying re‑engineering concepts to promote business improvements through alternative, cost effective service delivery approachesDeveloping strategies,



preparing business cases and cost‑benefit analysis, and conducting feasibility studies for business IT & IT initiativesProviding impact analysis and requirement/specification creation for supported solutions due to solution upgrades or any new requirementsConducting business modeling, use case modeling, conceptual and logical data modeling, process, and data flow modeling, use case surveys, business rules definition, and non‑functional requirements definitions for assigned projectsConducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports, and integration componentsMonitoring progress, resolving problems, and reporting regularly to IT & IT management and clients decision makersDeveloping performance measures for business analysis evaluation and conducting follow‑upBusiness and IT KnowledgeExperience conducting business modeling; use case modeling;conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non‑functional requirements definitionsKnowledge of Data Quality, Data Access and Data‑De‑Identification best practices and experience implementing these best practices within an operational environmentDemonstrated awareness of emerging IT trends and technologiesHighly proficient using MS Office productsKnowledge and experience with implementing cloud‑based technologies/solutionsStakeholder ManagementStrong leadership and people management skills and experienceExceptional analytical, problem‑solving and decision‑making skillsDemonstrated strong interpersonal, verbal, and written communication, and presentation skillsProven troubleshooting and critical thinking experienceDemonstrated ability to apply strong listening skills to facilitate issue resolutionEffective consulting skills to engage with all stakeholders with proven track record for building strong working relationshipsStrong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcomeExcellent customer service skills, including tact and diplomacy to ensure client needs are managed effectivelyA motivated, flexible, detail‑oriented, and creative team player with perseverance, excellent organization and multi‑tasking abilities, and a proven track record for meeting strict deadlinesMUST HAVESConduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirementLeading subject matter experts and stakeholder working groups, conduct business analysis to assess clients current business problems, defects, improvements, and minor enhancementsDocumenting the business requirements in such a way that technology solutions can be determinedConducting business modeling, use case modeling, conceptual and logical data modeling, process, and data flow modeling, use case surveys, business rules definition, and non‑functional requirements definitions for assigned projectsStrong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome#J-18808-Ljbffr

📌 Rq08181 - Sr. Business Analyst (Toronto)
🏢 Rubicon Path
📍 Toronto