Become an integral part of our resort as an Owner and Member Services Agent. Focus on providing exceptional customer support for membership inquiries and reservations to ensure outstanding guest experiences.

Your main responsibilities will include answering all reservation calls and emails, assisting members with inquiries, and guiding clients through vacation planning. You’ll work collaboratively with various teams to ensure seamless service delivery and uphold customer satisfaction.

Key Responsibilities:
• Answer all incoming calls regarding reservations
• Assist members and owners with membership questions
• Guide clients with vacation planning and logistics
• Process payments and organize documentation
• Coordinate with resort departments on guest services

Requirements:
• Proficiency in MS Windows and Excel
• Strong interpersonal and communication skills
• Excellent organizational and detail orientation
• Positive attitude and professional appearance required
• Capability to manage time effectively under pressure

Utilize your customer service expertise to create enduring memories for our guests at our resort.
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📌 Customer Service Agent for Members (Ontario)
🏢 Living Water Resorts
📍 Ontario