About Us Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
Job Details This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.
Responsibilities Delivers routine to moderately complex clinical services activities that support safe, accurate, and compliant care coordination, documentation, and case progression within established guidelines.
Coordinates with clinical, operational, reimbursement, and logistics partners to resolve standard exceptions and maintain continuity across connected service and care workflows.
Analyzes patient, provider, and clinical information to determine appropriate next steps, distinguish operational issues from clinical-risk signals, and escalates concerns within defined protocols.
Resolves common workflow and documentation exceptions by applying approved decision rules, service standards, and clinical process requirements to support timely and reliable outcomes.
Maintains accurate, complete, and traceable records that support quality controls, regulatory expectations, and effective handoffs across the service line.
Improves templates, job aids, and routing practices based on recurring patterns to reduce rework, strengthen consistency,



and enable low-risk process enhancements within team control.
Facilitates day-to-day coordination and informal onboarding support through examples, question resolution, and clear communication of approved documentation and workflow expectations.
Education Bachelor's degree in nursing, clinical practice, health sciences, public health, healthcare administration, or a related field, or equivalent experience required.
Qualified license or registration in nursing in the applicable jurisdiction of practice required.
Certification in clinical services, care coordination, patient safety, or equivalent preferred.
Certification in case management, clinical documentation improvement, healthcare quality, or equivalent preferred.
Work Experience 4+ years of experience in nursing, clinical services, care coordination, patient support, clinical documentation, or a related field required.
Skills & Knowledge Flexibility in order to provide services for pre-scheduled and occasional last minute patient appointment requests
Effective organizational skills; attention to detail
Ability to communicate effectively both orally and in writing
Strong written and verbal communication skills
Able to work in both a team and independent setting
Able to travel within a geographical boundary
What Cencora offers medical
dental
vision care
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions
paid parental leave
paid caregiver leave
training programs
professional development resources
mentorship programs
employee resource groups
volunteer activities




Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.
If you wish to request an accommodation while seeking employment.
We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.
Accessibility Policy Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.
Affiliated Companies Affiliated Companies: Affiliated Companies: Innomar Strategies Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

#J-18808-Ljbffr

📌 Field & Infusion Nurse (RPN/LPN) (Newfoundland and Labrador)
🏢 Innomar Strategies
📍 Newfoundland and Labrador