Become a Forward Deployed AI Engineer, innovating customer service in the insurance industry by collaborating closely with brokers. Design automation that enhances servicing workflows.Your primary mission will involve working within brokerage environments, enabling you to convert traditional operations into effective, AI-driven processes. You'll conduct hands-on research with brokers to develop robust engaging agents that simplify tasks and improve customer satisfaction. Proficiency in Python and experience with agent architecture will be vital for this role.Key Responsibilities:Craft a customer-friendly AI agent named AvaAnalyze brokerage servicing flows and streamline themEmbed with brokers to learn existing workflowsIntegrate Ava into operational software like Applied EpicSafeguard the quality of customer messaging experienceRequirements:2+ years of relevant engineering experienceStrong skills in Python programmingProven communication skills, both written and oralExperience with multi-step workflows and agent frameworksEnthusiasm for addressing complex issues in regulated fieldsJoin us to elevate the standards of insurance customer service through advanced AI applications.

📌 Brokerage-Focused Ai Solutions Engineer (Toronto)
🏢 General Magic
📍 Toronto