- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Organize and maintain inventory
Supervision
- 5-10 people
Experience and specialization
Computer and technology knowledge
- MS Word
- Quick Books
- MS Excel
- MS Office
- MS Outlook
- MS Windows
Additional information
Security and safety
- Criminal record check
Personal suitability
- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
#J-18808-Ljbffr
📌 front desk hotel manager (Banff)
🏢 Best Western plus Siding 29 Lodge
📍 Banff
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