Elevate your hospitality career as a Front Office Supervisor at Hyatt's Thompson Houston hotel. Lead a dynamic team to enhance guest experiences at this luxury urban landmark.
As a Front Office Supervisor, you'll utilize your leadership and communication skills to oversee hotel registration processes and enhance the guest experience. This role involves coaching team members, managing schedules, processing payments, and responding to guest inquiries. You'll play a crucial part in ensuring exceptional service at one of the city's newest and most fashionable hotels.
Key Responsibilities:
• Lead front desk agents during guest registration
• Coach and train associates on service standards
• Manage scheduling and payroll for the front office team
• Process various forms of guest payments
• Respond promptly to guest inquiries and needs
Requirements:
• 1 to 2 years in a hotel front desk role
• Robust leadership and communication skills
• Ability to stand for extended periods
• Desire to enhance guest satisfaction
• Capable of thriving in a fast-paced environment
Make a direct impact on guest experiences while leading a skilled team at Hyatt.
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📌 Front Office Supervisor at Hyatt (Thompson)
🏢 Hyatt Hotels
📍 Thompson