Join Definity as an Auto Insurance Claims Specialist. In this hybrid role, you will handle the entire claims process, offering exceptional support to customers.

Reporting to the Team Leader, your primary responsibility will be to manage and resolve first-party automobile claims efficiently. This role calls for keen attention to detail, excellent communication skills, and a solid understanding of auto policy terminology. You will assist customers throughout the claims journey, ensuring they receive fair and prompt service.

Key Responsibilities:
• Investigate and resolve first-party automobile claims
• Provide courteous service and explain claims to customers
• Handle claims from telephone intake to resolution
• Maintain accurate claims records in the systems
• Process payments within your authority level

Requirements:
• Minimum high school diploma required
• Background in handling automobile claims preferred
• Customer service and call center experience is a plus
• Strong written and verbal communication skills
• Ability to stay calm under pressure and multitask

Utilize your expertise in claims resolution and customer service in this vital role with Definity.
#J-18808-Ljbffr

📌 Claims Specialist for Auto Insurance (British Columbia)
🏢 Definity
📍 British Columbia