Join Okta as the Advocacy & Content Strategist, focusing on customer-driven content that fosters brand loyalty. Drive strategic advocacy programs while building impactful partnerships.
In this role, you'll architect customer programs that mobilize Okta and Auth0 experts, creating a community of advocates. You'll champion initiatives such as the Champions Program, collaborate on user-generated content, and define success stories that showcase the value of our services. Your work will enhance product adoption and customer satisfaction while collaborating across teams.
Key Responsibilities:
• Develop structured advocacy frameworks and recognition programs
• Partner with users to co-create technical content
• Write compelling customer success narratives
• Act as a content resource for Product Marketing initiatives
• Design AI workflows for monitoring community insights
Requirements:
• Over 3 years in a B2B SaaS content role
• Proven track record in engagement program management
• Ability to translate technical content for diverse audiences
• Experience with performance metrics and analytics tools
• Solid collaboration skills with cross-functional teams
Expand your career in content strategy by advocating customer success through compelling narratives at Okta.
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📌 Advocacy Strategist at Okta (Ontario)
🏢 Okta
📍 Ontario