Elevate your career with Autodesk as a Senior Associate Digital Renewal Representative. Drive customer renewal cycles and enhance retention within a energetic, office-based sales team.
This position focuses on managing multiple regional accounts while collaborating with internal teams to execute renewals efficiently. You will utilize established playbooks and CRM tools to address churn risks and foster growth opportunities. Engage in discussions with customers to ensure timely renewals and drive account success.
Key Responsibilities:
• Execute comprehensive renewal processes with minimal manual input
• Close renewals to protect existing customer relationships
• Identify and drive seat expansion opportunities
• Maintain accurate sales forecasts through CRM systems
• Collaborate with Account Executives on expansion strategies
Requirements:
• 1–3 years in sales or renewals positions
• Experience in managing multiple customer renewals
• Strong organizational skills to handle various priorities
• Effective written and verbal communication abilities
• Customer-focused mindset with problem-solving skills
Join Autodesk to leverage your renewal expertise and deliver impactful customer experiences.
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